Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, phone number, email address and any information submitted through contact forms or service requests.
If you submit a job application, we collect your full name, email address, phone number, the position you are interested in and the PDF résumé you upload.
We may also collect limited technical data such as IP address, browser type and website usage information for website functionality, analytics and security.
When you affirmatively opt into SMS through a website form, we record the consent selection, server timestamp, IP address, form and page where consent was provided, and the version of the consent disclosure shown to you.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and service requests
- Provide appointment confirmations and service updates
- Communicate with you regarding our services
- Review job applications and contact applicants about relevant hiring opportunities
- Improve our website and customer experience
- Comply with applicable legal obligations
Job Applications
Job application information and résumés are submitted through our website for hiring review. The application is processed by our website security and delivery providers and delivered to a Green State Restoration Microsoft 365 mailbox. We use this information to review your application and communicate with you about relevant hiring opportunities.
We may share application information with service providers that process or deliver the application on our behalf. We do not use job application information for third-party marketing.
Information Sharing
We do not sell, rent or share your personal information with third parties for marketing purposes. We may share information with trusted service providers who help us operate our business, provided they agree to keep your information confidential.
SMS Terms of Service
By opting into SMS from a web form, a signed service document, or verbally with a Green State Restoration representative, you agree to receive text messages from Green State Restoration INC.
Types of messages you can expect
These are one-to-one messages from your assigned project manager, estimator, or crew lead about your service request or active restoration job:
- Coordinating and confirming times to meet
- Answering your questions about the work
- Requests for photos of the damage
- Links to review and sign service documents
- Links to join a live video call with an estimator
Messaging frequency may vary. Message and data rates may apply.
To opt out at any time, text STOP to any message you receive from us. You will receive a confirmation and will not receive further messages. You may opt back in at any time by texting START.
For assistance, text HELP or visit our website at https://www.greenstaterestoration.com. You may also call us at (425) 300-6431.
SMS consent is not shared with third parties. We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes.
Visit https://www.greenstaterestoration.com/privacy-policy/ for our privacy policy and https://crm.greenstaterestoration.com/terms for our SMS Terms of Service.
Carriers are not liable for delayed or undelivered messages.
Data Retention
We retain affirmative website SMS consent records, including the associated IP address and server timestamp, for up to five years to document when and how consent was provided. Other information is retained only as long as reasonably necessary for the purposes described in this policy or as required by law.
Data Security
We implement reasonable safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.
Your Choices
You may contact us at any time to request access to, correction of or deletion of your personal information, subject to applicable legal requirements.
Job applicants may submit a deletion request using the email address or phone number in the Contact Us section below. Please identify the request as relating to a job application so it can be reviewed.
Contact Us
If you have questions about this Privacy Policy, please contact us at: